Returns & Exchanges

At Harrison & James, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and postal code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, pristine condition.

3

Attach the Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Deliver your package to the nearest authorized shipping location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing